Privacy Policy
for website operators in accordance with the provisions of the Swiss Federal Act on Data Protection (Data Protection Act – DSG or Schweizer Bundesgesetz über den Datenschutz (Datenschutzgesetz – DSG))
Identity and contact details of the responsible party
The responsible party within the meaning of the DPA is the:
grapple solutions AG
Oberneuhofstrasse 5
6340 Baar
Switzerland
Email: info@grapple-solutions.com
Website: https://www.grapple-solutions.com
Provision of the website (log files)
Description and scope of data processing
When you access our website, i.e. even if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address, referrer URL, date and time of access and similar information.
They are processed in particular for the following purposes:
- Ensuring a smooth connection setup of the website,
- Ensuring the smooth use of our website, and
- to ensure and evaluate system security and stability, in particular to detect misuse and
- for the technically error-free presentation and optimization of our website.
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. We do not use your data to draw conclusions about your person.
However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use
Recipients of data
We use service providers for the operation and maintenance of our website who act as our data processors. All service providers are contractually obliged to treat your data confidentially.
Transmission abroad
Processing can also take place outside Switzerland, namely in the European Union and the United Kingdom. The European Union and the United Kingdom are certified as having an equivalent level of data protection. Personal data may therefore be transferred there without further safeguards.
A suitable level of data protection is ensured by
- data protection clauses in a contract between the contracting parties, which have been communicated to the FDPIC in advance
- Standard data protection clauses that the FDPIC has approved, issued or recognized in advance
- Binding Corporate Rules
Making Contact
Description and scope of data processing
There is a contact form on our website that can be used to contact us electronically. If you make use of this option, the personal data entered in the input mask will be transmitted to us and stored. The processing of your personal data serves us solely to process your request.
The following data is also transmitted and stored at the time the message is sent:
- Date and time of the request
- URL from which the request was made
- IP address
Alternatively, you can contact us via the email addresses provided. In this case, the user’s personal data transmitted with the email will be stored. This includes
- Date and time of the request
- URL from which the request was made
- IP address
as well as information on the servers involved in the email communication.
You can also contact us via the telephone number provided. In doing so, we collect log data that includes your telephone number and the duration of the call. We do not record conversations.
Newsletter
Description and scope of data processing
Your data will only be used to send you a subscribed newsletter by email and, if you have also consented to this, to evaluate how you use the newsletter and any content linked to it.
Your name is provided so that we can address you personally in the newsletter and, if necessary, identify you if you wish to exercise your rights as a data subject.
In order to verify that a registration is actually made by the owner of an email address, we use the “double opt-in” procedure (DOI procedure) for online registration. This means that following your newsletter registration, you will receive an email in which you must confirm your newsletter registration by clicking on a link.The following data is also stored at the time of DOI confirmation:
- Place, date and time of registration
- IP address
- Email address
- Title, first name, surname, if applicable
In addition, we evaluate your reading and usage behavior in order to constantly improve our newsletter and adapt it to your interests and needs.For this purpose, we analyze whether and what you read or click on in our newsletters in order to make them even more attractive.
Registration
Description and scope of data processing
On our website, we offer you the opportunity to register by entering your personal data. The data is entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The following data is collected as part of the registration process:
- First name, last name
- Email address
- Password
The following data is also stored at the time of registration:
- IP address
- Date and time of registration
Your consent to the processing of this data is obtained as part of the registration process.
Your registration is required for the provision of certain content and services on our website.
Your registration is required to fulfill a contract with you or to carry out pre-contractual measures.
Comment function
Description and scope of data processing
There is a voluntary comment function for some content on our website, which you can use to share your opinion on a post. The comment is released after a positive review and appears publicly next to the content where the comment was sent. There is no entitlement to approval of a comment.
If you leave a comment on our website, your name will be collected and displayed publicly. Your email address is also collected. This is used to inform you about the status of your comment. The email address is not displayed publicly, is not passed on to third parties and is not evaluated manually. In addition to this information, the time of creation and your IP address are also stored. This serves the security of the website operator in order to be able to take action against the author in the event of legal violations (of a civil or criminal nature).The comment function is used for the exchange of experiences as well as the opportunity to make inquiries or suggestions, for example.
Webinars
Description and scope of data processing
We may use webinar solutions from Zoom or Microsoft to conduct live webinars. An encrypted connection is established between you and Zoom or Microsoft. Further information on encryption technology and a detailed list of the categories of data collected and processed by Zoom or Microsoft, as well as the exact purpose of the processing in each case, can be found at https://explore.zoom.us/de/trust/legal-compliance/ or https://privacy.microsoft.com/de-de
The personal data provided during registration will be processed exclusively for the purpose of conducting the webinar. We require the data for the practicable and user-friendly implementation of the webinar, including a good user experience for the purpose of presenting the company to the outside world
Rights of the data subject
You have the following rights in relation to personal data concerning you:
- the right to obtain information about what personal data we hold about you and how we process it;
- the right to receive a copy of your personal data in a commonly used format
- the right to rectification of your personal data;
- the right to erasure of your personal data;
- the right to object to the processing of your personal data.
Please note that exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights.
You can withdraw your consent to the processing of personal data at any time. Please note that the cancellation is only effective for the future. Processing that took place before the revocation is not affected.
For information about the personal data processed by us, please send your request for information to info@grapple-solutions.com
You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter (EDÖB)).